QZON Technology & Data Consultancy Effective Date: August 22, 2026 Last Updated: August 22, 2026
These Terms of Service ("Terms") govern your access to and use of QZON's services, platforms, and deliverables (collectively, "Services"). By engaging our Services, you agree to these Terms. If you do not agree, do not use our Services.
1. Who We Are
QZON is a technology and data consultancy incorporated under the laws of India ("we," "us," or "QZON"). We provide services including, but not limited to, data strategy, software development, analytics, and technology advisory work.
2. Services & Engagements
The specific scope, deliverables, timelines, and fees for any engagement will be set out in a Statement of Work ("SOW") or separate written agreement. These Terms apply to all such engagements and are incorporated by reference into every SOW unless explicitly overridden in writing.
3. Payment
3.1 Fees are due as specified in the applicable SOW. Unless stated otherwise, invoices are payable within 30 days of the invoice date.
3.2 Late payments accrue interest at 1.5% per month (or the maximum rate permitted by applicable law, whichever is lower).
3.3 QZON reserves the right to suspend Services for accounts overdue by more than 15 days, without liability to you.
4. Intellectual Property
4.1 Your Materials. You retain all ownership of data, documents, and materials you provide to QZON ("Client Materials"). You grant QZON a limited, non-exclusive licence to use Client Materials solely to perform the Services.
4.2 QZON Background IP. Any tools, frameworks, methodologies, or pre-existing intellectual property owned by QZON before an engagement, or developed independently of it, remains exclusively owned by QZON.
4.3 Deliverables. Unless the SOW states otherwise, upon receipt of full payment, QZON assigns to you ownership of the final, custom deliverables prepared specifically for you under that SOW. Any QZON Background IP embedded in those deliverables is licensed to you on a non-exclusive, perpetual, royalty-free basis for your internal business purposes.
4.4 Feedback. If you provide suggestions or feedback about our Services, you grant QZON a perpetual, irrevocable, royalty-free right to use that feedback without restriction or attribution.
5. Acceptable Use
You agree not to use our Services to:
Violate any applicable Indian or international law or regulation;
Infringe the intellectual property, privacy, or other rights of any third party;
Transmit malicious code, conduct cyberattacks, or attempt to gain unauthorised access to systems;
Engage in fraudulent, deceptive, or misleading conduct; or
Facilitate illegal discrimination, harassment, or harm to individuals.
QZON reserves the right to immediately suspend Services if we reasonably believe you are in breach of this section.
6. Confidentiality
Each party agrees to keep the other's non-public business information ("Confidential Information") strictly confidential and to use it only for the purpose of the engagement. This obligation does not apply to information that: (a) is or becomes publicly known through no breach of these Terms; (b) was already known to the receiving party; (c) is independently developed; or (d) must be disclosed by law or court order (with prompt written notice given where legally permitted).
These obligations survive termination of any engagement for a period of three (3) years.
7. Limitation of Liability
7.1 Exclusion of Consequential Damages. To the fullest extent permitted by law, neither party shall be liable for any indirect, incidental, consequential, special, or exemplary damages arising out of or related to these Terms or the Services, even if advised of the possibility of such damages.
7.2 Liability Cap. QZON's total aggregate liability to you — regardless of the cause of action, whether in contract, tort, or otherwise — shall not exceed the total fees actually paid by you to QZON in the three (3) months immediately preceding the event giving rise to the claim.
7.3 Exceptions. Nothing in these Terms limits liability for (a) death or personal injury caused by negligence, (b) fraud or fraudulent misrepresentation, or (c) any liability that cannot be excluded under applicable Indian law.
8. Warranties & Disclaimers
QZON warrants that Services will be performed with reasonable care and skill. Except as expressly stated in these Terms or a SOW, Services are provided "as is." We disclaim all other warranties, express or implied, including fitness for a particular purpose or uninterrupted service.
9. Term & Termination
9.1 These Terms remain in effect for the duration of any active SOW and continue to apply to any obligations that survive completion.
9.2 Either party may terminate an SOW for material breach if the breach remains uncured 30 days after written notice.
9.3 Upon termination, you will pay QZON for all Services performed up to the effective termination date. Sections 4, 6, 7, 9, 10, and 11 survive termination.
10. Dispute Resolution
10.1 Informal Negotiation (Mandatory First Step). Before initiating any formal proceedings, the disputing party must give the other written notice describing the dispute in reasonable detail. Both parties will then have 30 calendar days to resolve the matter through good-faith negotiations between senior representatives.
10.2 Binding Arbitration. If the dispute is not resolved within that 30-day period, it shall be finally settled by binding arbitration in accordance with the Arbitration and Conciliation Act, 1996 (as amended). The arbitration shall be conducted by a single arbitrator mutually agreed upon by the parties, or — failing agreement within 14 days — appointed by the competent court. The seat and venue of arbitration shall be New Delhi, India. The language of arbitration shall be English.
10.3 No Class Actions. All claims must be brought in the parties' individual capacities. Neither party may participate in a class or representative action or proceeding.
10.4 Interim Relief. Nothing in this clause prevents either party from seeking urgent interim or injunctive relief from a court of competent jurisdiction to prevent irreparable harm pending arbitration.
11. Governing Law
These Terms, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with the laws of India, without regard to its conflict of laws principles. Subject to Section 10, the parties submit to the exclusive jurisdiction of the courts of New Delhi, India.
12. General
12.1 Entire Agreement. These Terms, together with any applicable SOW, constitute the entire agreement between the parties on this subject matter and supersede all prior discussions and agreements.
12.2 Amendments. QZON may update these Terms from time to time. We will notify you of material changes by email or through our website at least 14 days before they take effect. Continued use of our Services after that date constitutes acceptance.
12.3 Severability. If any provision of these Terms is found unenforceable, that provision will be modified to the minimum extent necessary, and the remaining provisions will continue in full force.
12.4 No Waiver. Failure to enforce any right under these Terms does not constitute a waiver of that right.
12.5 Assignment. You may not assign these Terms or any rights hereunder without QZON's prior written consent. QZON may assign these Terms in connection with a merger, acquisition, or sale of substantially all of its assets.
12.6 Notices. All formal notices must be in writing and sent to the addresses specified in the applicable SOW, or to QZON's registered address.
For questions about these Terms, contact us at qzonhq@gmail.com.
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